Shipping & Deliveries

We offer free delivery to our valuable customers all over England, Wales and Scotland on orders of £50 minimum and to Northern Ireland on orders of £60 minimum.

We use Royal Mail, Hermes, DHL and UPS as our Main couriers for all the deliveries within UK.


For England and Wales, if your order is below £50 we charge:

1- £2.99 for orders with weight less than 2kg.(Standard Delivery)

2- £4.99 for orders between £0.00 to £9.99. (DHL-UPS)

3- £3.99 for orders between £10.0 to £29.99.(DHL-UPS)

4- £2.99 for orders between £30.00 to £4.99.(DHL-UPS)


For Scotland, if your order below £50.0 we charge:

1- £2.99 for orders with weight less than 2kg.(Standard Delivery)

2- £4.99 for orders between £0.00 to £29.99. (DHL-UPS)

3- £3.99 for orders between £30.00 to £49.99. (DHL-UPS)

 

For Northern Ireland, we charge:

1- £2.99 for orders with weight less than 2kg.(Standard Delivery)

2- £6.99 for orders below £59.99.((DHL-UPS)


Shipping payment will be collected with the purchase. This price will be the final price for shipping cost to the customer.

In normal conditions, orders placed before 10am (GMT) on a business day will be dispatched the same day, otherwise, within the next business day. Average delivery time varies according to shipping destination. In general, orders are delivered to UK mainland within 2-3 working days after shipping, unless otherwise stated.

Our warehouse operates on Monday - Friday during standard working hours, except on specific holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

For Scottish Highlands/islands, EU and other countries, you can see the shipping charge upon checking out once your address Postcode is added. However, please feel free to reach out to us to get a quote or estimation based on the wight, number of parcels, and the destination.

Failed deliveries

We use a courier service for the majority of our dispatches, most of our couriers will attempt delivery and if unsuccessful they will hold the goods in their nearest depot to you for collection, or re-delivery (re-delivery charges may apply) or they will leave the parcel on a safe place. If collection is not made within 7 days the goods will be returned to us at a charge that will be passed on to you.

If you have any questions, or had any issue with your deliveries, please get in touch with us at contact@herbsnbeans.co.uk or simply on any of our social media channels and we will do our best to help.

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